‘Freedom
of Information’ in the Shire of York James Plumridge
The objects of the FOI Act are to enable the public to participate more effectively in governing the State and to make the persons and bodies that are responsible for State and local government more accountable to the public. The FOI Act achieves this by creating a general right of access to documents; providing a means to ensure personal information is accurate, complete, up to date and not misleading; and requiring that certain documents concerning State and local government operations be made available to the public. Dealing with requests under the FOI Act is not merely an administrative process but is a means of dispensing justice to the people of Western Australia.
The objects of the FOI Act are to enable the public to participate more effectively in governing the State and to make the persons and bodies that are responsible for State and local government more accountable to the public. The FOI Act achieves this by creating a general right of access to documents; providing a means to ensure personal information is accurate, complete, up to date and not misleading; and requiring that certain documents concerning State and local government operations be made available to the public. Dealing with requests under the FOI Act is not merely an administrative process but is a means of dispensing justice to the people of Western Australia.
Sven Bluemmel, WA FOI Commissioner: Annual Report 2013-2014
The
letter killeth, the spirit giveth life.
St Paul: 2 Corinthians 3:6
A history lesson: CEO Hooper shows his hand and gets a
well-deserved slap on the wrist
On 26 February 2014, an
exasperated CEO Ray Hooper wrote to the Freedom of Information Commissioner. He wanted a ‘ruling’ on a person he described
as ‘vexatious’. The person in question
had for several years been tormenting the CEO by asking questions in Public
Question Time, many of them about expenditure on the CEO’s corporate credit
card.
To make matters worse for Mr.
Hooper, that ‘vexatious’ scallywag had persistently and insistently exercised
his rights under the Freedom of Information Act 1992 (‘the Act’). His doing so had allegedly generated heaps of
unnecessary work for the Shire administration and constituted a huge drain on
the public purse.
Mr. Hooper was always much
incensed by questions relating to his corporate credit card. Until quite recently, it was hard to see
why. Now that information about his
credit card usage is leaking into the public domain, we are in a better
position to understand his and the Shire’s reluctance to disclose it.
I haven’t seen Mr. Hooper’s
letter, but we can safely infer its contents from the polite and carefully
reasoned reply dated 13 March 2014 and written by Ms Grace Grandia of the
Commission’s Advice and Awareness section.
These are the main points of what
Ms Grandia had to say:
·
The Act gives
agencies ‘discretion to disclose information outside the processes of the
Act’. Whenever possible, an agency should provide information without forcing
an applicant to rely on the Act to get it.
·
The Commissioner
can only rule on a matter ‘that comes before him as a complaint under the FOI
Act’, not on a person as Mr. Hooper had requested.
·
A person’s right
to access information held by an agency is not affected by what that agency
believes to be the applicant’s motives for wanting it.
·
Credit card
statements for the Commission are published on its website and available for
public inspection (a hint, perhaps, that Mr. Hooper should reconsider his
attitude to disclosure).
·
The Commissioner
has the power to waive a requirement to consult with third parties regarding
information that might serve to identify them.
·
If an agency is
concerned that an FOI application will divert resources ‘away from its other
operations’, it is obliged to help the applicant to narrow its scope.
·
An agency may
provide access to information ‘outside the Act’ by allowing a person to inspect
it in situ. This saves time and resources because it sidesteps
the need to consult third parties.
·
The Commissioner
may decide not to deal with a complaint ‘if it is frivolous, vexatious,
misconceived or lacking in substance’. It is the complaint that is deemed to be
vexatious, not the complainant.
It must have seemed obvious
to Ms Grandia that Mr. Hooper was not overly familiar with the Act, and had
failed to perceive that it is actually about disclosing information, not
restricting it. In that, he was and
remains far from alone.
The past never dies: or, the ghost of Hooper present
and to come
Why is the sorry tale of CEO
Hooper’s failure to grasp the meaning and purpose of the Act still relevant
today? Isn’t it merely one of those ‘historical
issues’ that the DLGC and the Commissioner have begged us to cast aside in the
interests of ‘moving on’?
The answer to those questions
may be found in the latest Briefing Paper to Council as a late report from the
Deputy CEO, Tyhscha Cochrane. Under the
rubric ‘4.5.1 Freedom of Information’, Ms Cochrane asks Commissioner Best to
consider ‘the current and potential future impact’ on Shire resources of having
to deal with FOI applications.
To support her request, Ms
Cochrane produces a flurry of statistics including an estimate that processing
FOI applications will cost the Shire $84,986 in (I presume) the next financial
year. She recommends that the
Commissioner acknowledge ‘the additional cost associated with Freedom of
Information applications, i.e. consultants, staff time and use of legal aid’. What he’s supposed to do after acknowledging
it, Ms Cochrane doesn’t tell us.
I suspect that the real
purpose of Ms Cochrane’s report is to shame members of the public into not
making FOI applications. Not only would that save the Shire administration tens
of thousands of dollars (as she believes); it would also help to perpetuate the
Hooperesque culture of secrecy and concealment that has continued to flourish at
the Shire into the present day.
‘First thing we
do, let’s hang all the lawyers’
In her report, Ms Cochrane cites
paying for legal advice and the help of ‘consultants’ as an ‘additional cost’
of FOI applications.
I have evidence of a payment
of $1170.98 to Feinauer Commercial Lawyers dated 27 February 2015 and ascribed
to ‘Legal Advice – Freedom of Information’.
It is true that as an agency
within the meaning of the Act, the Shire is obliged to comply in every
particular with the Act and associated regulations. But why should it need
lawyers to advise it on compliance with the Act?
I don’t know what application
or applications that payment applied to, but I’m sure there have been other
such payments. I’m also sure that
consulting Feinauer Lawyers was unnecessary, as all such consultations must
have been.
The Shire is obliged to
appoint an FOI coordinator. That’s a
responsible job. It requires training in
the requirements of the FOI Act and regulations. It also requires a grasp of the spirit as
well as the letter of the law. The FOI
coordinator should know enough to advise colleagues on most of the legal, technical
and even moral issues that may arise from processing FOI applications.
If issues crop up that are
too complex for the FOI Coordinator, that officer can take a leaf out of CEO
Hooper’s book and seek advice from the FOI Commissioner’s office.
Advice from that source is
given readily, costs nothing and as Ms Grandia’s letter demonstrates reflects
the spirit as well as the letter of the law.
Why shell out ratepayers’ money if you can get what you need gratis from the State’s leading experts
in the field?
Scurrying off to lawyers to
get advice on how to obstruct an application—I doubt that it’s ever to get
advice on how better to assist the applicant—is not only expensive, it’s also
contrary to the spirit of the Act.
What ‘consultants’ who are
not lawyers can usefully tell the Shire about FOI is not clear to me. Perhaps Ms Cochrane would care to explain,
with suitable examples, before she toddles off on leave.
The Act provides scope for
exemption, for example of documents containing legally privileged material, but
exemptions are not mandatory. Like all
other ‘agencies’, the Shire has a choice: it can decide to provide information
whether or not that information is technically exempt.
In short, the Act emphasises
the public’s right to obtain information, not an agency’s ability to withhold
it.
Local government agencies thumbing their noses at the
Act
It is clear from the FOI
Commissioner’s latest report that he isn’t happy with ‘a small number of local
government agencies’ that have ‘a disappointing attitude towards compliance
with the Act’. I’d be surprised if the Shire of York isn’t one of them.
According to the Commissioner,
an FOI decision made by a local government agency is 8 times more likely to be the subject of external review than one
made by a State government agency.
He considers it ‘good
practice’ for an agency ‘to make as much material as possible publicly
available on [its] website, for example information relating to credit card
expenditure’.
Just imagine if the Shire of
York administration, under Mr. Hooper’s leadership, had engaged in ‘good
practice’ of that kind. How much anguish
would have been avoided over the past 10 years, and how much public money
saved!
In 2013-2014, local
government agencies were responsible for 28 requests for external reviews to
the FOI Commissioner. Four of them, a
startling 15%, emanated from the Shire of York.
In the same period, the Shire of York (population 3500) received 16 FOI
applications. Compare that with the 17
applications received by the City of Gosnells (population 120,000).
Something funny in York’s
water, or something rotten in the Shire?
Saving money: or, a walk on the wild side
Ms Cochrane’s report would
cease to have much relevance to the Shire’s budget if the Shire were to adopt a
strategy of cooperation with FOI applicants instead of one based on the
supposition that anyone asking for information is an enemy who should be cut
down.
Here are some suggestions
that might help:
1.
On receiving an
application, begin by assuming that the applicant should be given every
document they ask for, instead of automatically looking for ways to limit what
they can have. This will save time and money by doing away in many instances with
the need for internal as well as external reviews.
2.
Nothing connected
with the expenditure of public money should ever be regarded as exempt from
disclosure. That includes staff
appointments, staff salaries and related costs.
It includes expenditure on public works of every kind as well as
corporate credit cards. It includes
tenders for contracts, too—but only after the contracts are awarded.
3.
Put everything to do with expenditure of public
money online—every estimate, invoice, payment, receipt, data entry. That will save the Shire a fortune, because many
FOI applications have to do with such expenditure and the Act says in effect
that an agency doesn’t have to provide information an applicant can obtain
elsewhere.
4.
Never fight or
obstruct an application because disclosure would reveal incompetence,
corruption, wrong-doing generally or even an honest mistake.
5.
Where possible,
invite enquirers to inspect documents at the Shire office. Install a photocopier they can use for a
suitable fee.
6.
Remember that
there is nothing in the Shire’s mandate even remotely resembling an issue of
national security or prestige. The only
justification for secrecy in government at any level is that releasing
information would put individuals or society as a whole in harm’s way. The fact that disclosure might damage your
own or a friend or colleague’s feelings or career prospects is completely
irrelevant to the task of processing an FOI application.
I doubt these suggestions would
be embraced with any enthusiasm by many local authorities—even though, or
perhaps because, they would help to make nepotism, patronage and other forms of
corruption difficult if not impossible to sustain.
Readers may have their own
suggestions. I hope they will share them
on the blog. This is where a bit of
‘visioning’ might come in handy.
The
culture of an agency in regard to attitudes about concepts of openness,
accountability and transparency is considered inextricably linked to how well
FOI applications are administered by the agency and whether the intent of the
FOI Act is met. For FOI to be
administered effectively, efficiently and fairly within agencies, it is
important for Ministers, CEOs and FOI Coordinators to have a strong commitment
to the principles and promotion of openness, accountability and transparency.
Sven
Bluemmel, WA FOI Commissioner: Annual Report 2013-2014
I
only ask for information.
‘Rosa
Dartle’, in Charles Dickens: David Copperfield